Last Updated: 11 November 2025

Welcome to Mastership. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our products and services.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information:
When you contact us, make an enquiry, or purchase from us, we may collect your name, email address, phone number, company name, and billing or shipping information.

b. Non-Personal Information:
We automatically collect certain information about your interaction with our website, such as IP address, browser type, operating system, pages viewed, and time spent on our site. This helps us improve our website performance and user experience.

c. Cookies:
Our website uses cookies to enhance functionality and provide analytics. You can adjust your browser settings to disable cookies, but some features of our site may not function properly without them.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process orders and deliver products.
  • To respond to enquiries and provide customer support.
  • To personalise your experience on our website.
  • To send you updates, promotional offers, or newsletters (only if you opt in).
  • To analyse website performance and improve our services.

3. How We Protect Your Data

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute protection.

4. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share your information only in the following cases:

  • With trusted service providers who assist in operating our business (e.g., payment processors, delivery partners).
  • When required by law or to comply with legal processes.
  • To protect the rights, property, or safety of Mastership, our users, or others.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for marketing communications at any time.
  • Request limitation or objection to the processing of your information.

To exercise these rights, please contact us using the details below.

6. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

7. Links to Other Websites

Our website may contain links to other websites not operated by Mastership. We are not responsible for the privacy practices or content of those third-party sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a new “Last Updated” date.